Willow Home Care (Telford)
9 High Street, Madeley, Telford, TF7 5AQ
West Midlands · Telford and Wrekin · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-12-21 | Requires improvement | new | Unrated→Requires improvement | Willow Home Care (Telford) requires improvement overall because while the caring, effective, and responsive aspects of the service are good, there are persistent concerns around safety and leadership that need strengthening. A new manager appointed in August 2021 has implemented positive changes and improvements, but these processes have not yet been fully embedded and sustained over time. |