Birmingham Supported Living Service
Unit 1, Chipstead Road, Birmingham, B23 5HD
West Midlands · Birmingham · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-02-01 | Requires improvement | new | Unrated→Requires improvement | Birmingham Supported Living Service received a 'Requires Improvement' rating because governance and safety systems were not robust enough to provide adequate oversight of the service. Critical issues included inconsistent monitoring of restraint use, failure to update care records promptly, ineffective internal audits that missed key concerns, and failure to report a notifiable incident to CQC. However, the service demonstrated good practice in care delivery, treating people with dignity, and maintaining effective relationships with other agencies. |