Caring Connections Wirral
47, Hamilton Square, Birkenhead, CH41 5AR
North West · Wirral · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-08-23 | Requires improvement | new | Unrated→Requires improvement | Caring Connections Wirral received a Requires Improvement rating because whilst care quality was generally good, there were notable gaps in safety systems and leadership oversight. Key concerns included inconsistent call times affecting reliability, weaknesses in safer recruitment practices, medication administration record discrepancies, and insufficient governance and quality assurance monitoring to ensure consistent high-quality care delivery. |