Holly House Residential Care Home

38 Barnet Road, London Colney, St Albans, AL2 1BG

East · Hertfordshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2015-10-16Requires improvementnewUnratedRequires improvementHolly House received a 'Requires improvement' overall rating because the service failed to address serious concerns identified in a previous inspection. Critical failings included inadequate staffing levels that compromised safety and care delivery, unsafe medicines management following an overdose incident, poor governance and quality monitoring, and insufficient leadership to drive improvement. The service was in breach of multiple health and social care regulations.
2015-04-14UnratedUnratedUnrated
2013-08-24UnratedUnratedUnrated
2013-04-20UnratedUnratedUnrated
2012-07-06UnratedUnratedUnrated
2012-05-11UnratedUnratedUnrated