Cranmore

Church Road, New Romney, TN28 8EY

South East · Kent · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Good
Well-led
Inadequate
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2021-07-29UnratedUnratedUnrated
2021-07-07InadequatenewUnratedInadequateCranmore received an Inadequate rating due to widespread and serious failures in safeguarding, safety management, and governance. People experienced abuse and harm including physical violence and unlawful restraint, with incidents not being properly reported or investigated. The service was characterised by poor culture, inadequate staffing, lack of oversight, and failure to meet people's basic needs with dignity.
2017-11-15UnratedUnratedUnrated
2016-09-28UnratedUnratedUnrated
2015-09-01UnratedUnratedUnrated
2013-08-24UnratedUnratedUnrated
2013-03-15UnratedUnratedUnrated
2012-11-21UnratedUnratedUnrated
Cranmore — CQC Monitor