Fairglen Residential Home
Lancaster Gardens, Whitleigh, Plymouth, PL5 4AB
South West · Plymouth · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-02-24 | Inadequate | new | Unrated→Inadequate | Fairglen Residential Home received an Inadequate rating across all five key questions due to widespread and systematic failures in safeguarding, risk management, staffing, care planning, and leadership. The service failed to protect people from avoidable harm, did not follow proper procedures for reporting safeguarding concerns, and operated with institutionalised practices that restricted people's freedoms and dignity without legal authority. Staff lacked adequate training and the registered manager failed to identify and address disrespectful language and poor care practices that had become embedded in the service culture. |
| 2018-09-20 | Unrated | Unrated→Unrated | — | |
| 2016-04-19 | Unrated | Unrated→Unrated | — | |
| 2014-01-29 | Unrated | Unrated→Unrated | — | |
| 2013-11-13 | Unrated | Unrated→Unrated | — | |
| 2013-09-11 | Unrated | Unrated→Unrated | — | |
| 2013-01-10 | Unrated | Unrated→Unrated | — |