Minstead Trust

London Minstead, Minstead, Lyndhurst, SO43 7FT

South East · Hampshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-12-22Requires improvementnewUnratedRequires improvementMinstead Trust received a 'Requires Improvement' rating because governance and quality assurance systems were not sufficiently robust to identify and manage risks. Whilst staff provided caring, person-centred support and the service was responsive to people's needs, failures in record-keeping and management oversight meant that concerning issues (such as medicines temperature storage and food fridge temperatures repeatedly outside safe ranges) were not being properly monitored or acted upon.
2019-06-19UnratedUnratedUnrated
2016-12-24UnratedUnratedUnrated
2013-10-02UnratedUnratedUnrated
2012-11-20UnratedUnratedUnrated