Lambeth and Southwark Mencap
43 Knights Hill, London, SE27 0HS
London · Lambeth · domiciliary
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2018-10-12 | Requires improvement | new | Unrated→Requires improvement | Lambeth and Southwark Mencap received a 'Requires Improvement' rating due to breaches in staffing and governance. While safety and caring practices were good, the service failed to ensure staff received timely training, supervision and appraisals, and management did not promptly act on quality assurance findings or gather feedback from people and relatives. Care plans for domiciliary service users also lacked personalisation to reflect individual preferences. |
| 2016-05-11 | Unrated | Unrated→Unrated | — | |
| 2014-03-13 | Unrated | Unrated→Unrated | — | |
| 2013-01-30 | Unrated | Unrated→Unrated | — |