St George's Hotel
St George's Road, Truro, TR1 3JE
South West · Cornwall · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-11-15 | Requires improvement | new | Unrated→Requires improvement | St George's Hotel received a 'Requires Improvement' rating because there were gaps in safety management and governance, despite the service demonstrating good care outcomes and a compassionate approach. Key concerns included incomplete fire evacuation drills, inadequate monitoring of people's fluid intake and catheter care, unsafe medicines management practices, and insufficient checks on staff competency. The provider's quality audits had not identified all these issues before inspection. |