Lowdell Close

186-188 Lowdell Close, Yiewsley, West Drayton, UB7 8RA

London · Hillingdon · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-10-05Requires improvementnewUnratedRequires improvementLowdell Close received a rating of 'Requires Improvement' because governance systems were not always effective at monitoring quality and safety, and some environmental safety issues had not been addressed promptly. Whilst staff provided caring, responsive and effective support to people, record-keeping was inconsistent and the home had not systematically identified and managed some risks, particularly regarding premises maintenance and medicines audits.