Clova House Residential Care Home
231 Chellaston Road, Shelton Lock, Derby, DE24 9EE
East Midlands · Derby · residential
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-02-04 | Requires improvement | new | Unrated→Requires improvement | Clova House received a 'Requires Improvement' rating because although the service was safe and caring, there were significant failures in leadership and governance. The home failed to properly assess residents' mental capacity or apply for Deprivation of Liberty Safeguards where needed, breaching regulations. Additionally, quality assurance systems were fragmented and ineffective, with audits failing to identify errors in medication management and other critical areas. |
| 2015-07-13 | Unrated | Unrated→Unrated | — | |
| 2014-05-22 | Unrated | Unrated→Unrated | — | |
| 2013-12-25 | Unrated | Unrated→Unrated | — | |
| 2012-07-17 | Unrated | Unrated→Unrated | — | |
| 2012-05-29 | Unrated | Unrated→Unrated | — |