Hamilton House
21-23 Houndiscombe Road, Mutley, Plymouth, PL4 6HG
South West · Plymouth · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-06-06 | Requires improvement | new | Unrated→Requires improvement | Hamilton House received a 'Requires improvement' overall rating because of significant breaches of regulations across multiple areas, particularly in leadership and governance which was rated 'Inadequate'. The service failed to maintain effective quality monitoring systems, did not always protect people's human rights under the Mental Capacity Act, and staff practice did not consistently reflect person-centred care values. Additionally, there were gaps in staff training, incomplete risk assessments, and care planning that did not meet people's social and health needs. |
| 2018-05-18 | Unrated | Unrated→Unrated | — | |
| 2016-04-09 | Unrated | Unrated→Unrated | — | |
| 2015-08-21 | Unrated | Unrated→Unrated | — | |
| 2013-08-13 | Unrated | Unrated→Unrated | — | |
| 2013-01-25 | Unrated | Unrated→Unrated | — | |
| 2011-11-02 | Unrated | Unrated→Unrated | — |