Two Trees Caring Home

33 Milehouse Road, Milehouse, Plymouth, PL3 4AF

South West · Plymouth · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-07-27Requires improvementnewUnratedRequires improvementTwo Trees Caring Home received a rating of 'Requires Improvement' because whilst staff created a caring culture and people were generally happy, critical safety and governance systems were not functioning effectively. The electronic care planning system had persistent technical problems preventing staff from accessing vital information, and the home failed to properly assess capacity, manage financial risks, and maintain robust oversight of restrictions on people's liberty.
2018-06-28UnratedUnratedUnrated
2017-02-02UnratedUnratedUnrated
2016-05-19UnratedUnratedUnrated
2014-12-31UnratedUnratedUnrated
2013-11-23UnratedUnratedUnrated
2013-04-19UnratedUnratedUnrated
2012-06-01UnratedUnratedUnrated