Pennsylvania House

7-9 Powderham Crescent, Exeter, EX4 6DA

South West · Devon · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2016-12-24InadequatenewUnratedInadequatePennsylvania House received an Inadequate rating across all five key questions because it failed to provide safe, effective, caring, responsive or well-led care. Despite previous inspection findings and ongoing safeguarding concerns, the provider made no meaningful improvements. Critical issues included dangerously inadequate staffing levels, poor infection control and filthy conditions, failure to follow care plans or manage risks properly, and absent leadership with the registered manager not based at the service.
2016-03-23UnratedUnratedUnrated
2015-03-04UnratedUnratedUnrated
2014-09-25UnratedUnratedUnrated
2014-08-29UnratedUnratedUnrated
2013-08-02UnratedUnratedUnrated
2013-02-23UnratedUnratedUnrated
2012-12-08UnratedUnratedUnrated
2012-10-26UnratedUnratedUnrated
2012-06-14UnratedUnratedUnrated
2012-04-03UnratedUnratedUnrated
2011-06-30UnratedUnratedUnrated
2011-03-23UnratedUnratedUnrated
2011-01-14UnratedUnratedUnrated
Pennsylvania House — CQC Monitor