Eeze Care London

184 Beaconsfield Road, Southall, UB1 1EA

London · Ealing · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-06-21Requires improvementnewUnratedRequires improvementEeze Care London received a 'Requires Improvement' rating because the service had multiple significant breaches in key areas of safety, governance and person-centred care. Whilst staff were caring and people's needs were partially met, the provider's systems for assessing and managing risks, medicines administration, recruitment procedures, mental capacity assessments, and record-keeping were not sufficiently robust. Quality assurance processes failed to identify and address these issues, indicating weak leadership and governance.