Pelham House

32-34 Pelham Road, London, SW19 1SX

London · Merton · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2015-01-06Requires improvementnewUnratedRequires improvementPelham House received a 'Requires Improvement' rating because of failures in safety systems and governance, despite the home providing caring and effective care. Specifically, medicine storage temperature monitoring was not being conducted properly, nutritional risk assessments were not fully documented on care records, and quality assurance systems were not effective in identifying and addressing these issues in a timely manner.