PHOENIX HEALTH KARE

Suite 707, Ashbrooke Park, Parkside Lane, Leeds, LS11 5SF

Yorkshire & Humberside · Leeds · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-09-19Requires improvementnewUnratedRequires improvementPhoenix Health Kare received a 'Requires Improvement' rating because of significant gaps in safe medicine management, lack of proper consent and mental capacity documentation, and inadequate governance systems. Although staff demonstrated caring values and people were generally satisfied with their care, critical safeguarding and regulatory requirements were not met.