Hartley Place
Summer Close, Whitby, Ellesmere Port, CH65 7EU
North West · Cheshire West and Chester · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-01-12 | Requires improvement | new | Unrated→Requires improvement | Hartley Place received a 'Requires Improvement' rating because medication management was unsafe with insufficient gaps between time-sensitive doses, care plans did not consistently reflect people's current needs, and governance systems lacked clear follow-up actions on identified issues. Whilst staff were caring and training was in place, the service needed to strengthen safety procedures and ensure more robust leadership oversight to consistently deliver quality care. |