Shining Star Home Care Limited
40 Malvern Oaks Close, Cradley, Malvern, WR13 5NE
West Midlands · Herefordshire, County of · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-06-06 | Requires improvement | new | Unrated→Requires improvement | Shining Star Home Care Limited received a 'Requires Improvement' rating because of significant governance and safety concerns, despite staff being caring and responsive to people's needs. The provider lacked adequate systems to monitor care quality, manage risks, ensure safe recruitment practices, and communicate effectively with external agencies, which placed people at potential risk of harm. |