Norton Lees Hall and Lodge
156 Warminster Road, Sheffield, S8 8PQ
Yorkshire & Humberside · Sheffield · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-02-16 | Requires improvement | new | Unrated→Requires improvement | Norton Lees Hall and Lodge received a 'Requires Improvement' rating because the service failed to maintain adequate infection prevention and control standards, with many areas requiring deep cleaning and maintenance, and because governance and quality monitoring systems were ineffective at identifying concerns before inspection. Additionally, there were inconsistencies in delivering person-centred care, with gaps in documentation, incomplete staff training, and care plans that were not always followed in practice. |