Assured Community Care

Office G07, Ground Floor Tower, Pera Business Park, Nottingham Road, Melton Mowbray, LE13 0PB

East Midlands · Leicestershire · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-03-08Requires improvementnewUnratedRequires improvementAssured Community Care received a 'Requires Improvement' rating because of significant gaps in staff training, supervision and governance that placed people at risk of harm. Although staff were caring and responsive to people's needs, critical safeguarding and medication training was not up to date, and there were no regular supervision or competency assessments in place. Poor quality assurance systems meant errors went undetected and the provider did not act promptly to address identified risks.