Rising Care Services Ltd

REGUS, Gateway House, 4 Penman Way, Grove Park, Enderby, Leicester, LE19 1SY

East Midlands · Leicestershire · domiciliary

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-08-27Requires improvementnewUnratedRequires improvementRising Care Services Ltd received a 'Requires Improvement' rating because whilst the service provided safe and caring support with good outcomes for people, there were significant weaknesses in leadership and governance, particularly around the inconsistent monitoring and management of care plans, complaints handling, and the effectiveness of quality assurance systems. The registered manager showed commitment to addressing these issues during and after the inspection.