Heatherdene Residential Care Home
3 Upper Brook Street, Heatherdene, Oswestry, SY11 2TB
West Midlands · Shropshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-04-10 | Requires improvement | new | Unrated→Requires improvement | Heatherdene Residential Care Home received a 'Requires Improvement' rating because it failed to make sufficient progress since being placed in special measures following an inadequate rating in October 2019. Whilst the newly appointed manager has taken some positive steps to address previous concerns, critical shortfalls remain in safe care, medicines management, staff recruitment, training, and quality assurance systems. The service is placed back in special measures due to the inadequate rating for leadership and governance. |
| 2019-10-12 | Unrated | Unrated→Unrated | — | |
| 2017-03-18 | Unrated | Unrated→Unrated | — | |
| 2016-06-22 | Unrated | Unrated→Unrated | — | |
| 2015-11-18 | Unrated | Unrated→Unrated | — | |
| 2014-06-17 | Unrated | Unrated→Unrated | — | |
| 2013-07-10 | Unrated | Unrated→Unrated | — | |
| 2012-12-18 | Unrated | Unrated→Unrated | — | |
| 2012-06-11 | Unrated | Unrated→Unrated | — |