Moorlands Home Link

17 Charles Street, Cheadle, Stoke On Trent, ST10 1EE

West Midlands · Staffordshire · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2016-09-28Requires improvementnewUnratedRequires improvementMoorlands Home Link received a 'Requires Improvement' rating because of significant gaps in safety management and governance, despite providing caring and effective care. Risk management plans lacked sufficient detail to guide staff safely, medicine administration records contained unexplained gaps, and the service operated without a registered manager for over a year whilst failing to update their CQC registration following a change in company status.
2013-08-16UnratedUnratedUnrated
2012-12-25UnratedUnratedUnrated