The Old Manor House

6 Regent Terrace, Penzance, TR18 4DW

South West · Cornwall · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2017-09-27Requires improvementnewUnratedRequires improvementThe Old Manor House received 'Requires Improvement' overall because, whilst the provider took effective action to address a warning notice regarding staff training, the service has not demonstrated sustained improvement over a sufficient period for CQC to change the rating. Previous breaches regarding training, risk assessment reviews, care plan monitoring, and financial record-keeping remain outstanding and will be reviewed at the next comprehensive inspection.
2017-06-03UnratedUnratedUnrated
2015-12-17UnratedUnratedUnrated
2014-03-05UnratedUnratedUnrated
2013-08-13UnratedUnratedUnrated
2012-06-26UnratedUnratedUnrated
2012-02-17UnratedUnratedUnrated