Newland House

304-308 Norton Road, Stockton On Tees, TS20 2PU

North East · Stockton-on-Tees · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2018-09-14Requires improvementnewUnratedRequires improvementNewland House was rated as Requires Improvement overall, with leadership rated as Inadequate. The service had significantly declined from its previous Good rating in 2015. Critical failures included insufficient staffing levels preventing quality care, inadequate management oversight during the registered manager's two-month absence, poor medicines management, lack of activities and stimulation, and insufficient risk assessments and monitoring systems.
2016-02-16UnratedUnratedUnrated
2013-06-27UnratedUnratedUnrated
2012-05-11UnratedUnratedUnrated