Reside at Southwood

36-40 Southwood Avenue, Southbourne, BH6 3QB

South West · Bournemouth, Christchurch and Poole · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2018-07-14InadequatenewUnratedInadequateReside at Southwood received an Inadequate rating because it failed to ensure people's safety, wellbeing and rights across all areas of care. Eight of nine previous regulatory breaches remained unresolved, with critical failures in medicines management, risk assessment, infection control, equipment provision and care planning putting residents at serious ongoing risk. Despite staff being perceived as kind, systemic failures in governance, training and oversight meant people did not consistently receive safe or person-centred care.
2018-05-16UnratedUnratedUnrated
2015-12-09UnratedUnratedUnrated
2013-10-09UnratedUnratedUnrated
2013-03-20UnratedUnratedUnrated
2012-11-24UnratedUnratedUnrated
2012-09-10UnratedUnratedUnrated
2012-01-11UnratedUnratedUnrated
2011-09-29UnratedUnratedUnrated