Reside at Stour Road
14 Stour Road, Christchurch, BH23 1PS
South West · Bournemouth, Christchurch and Poole · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2018-02-28 | Requires improvement | new | Unrated→Requires improvement | The location received a 'Requires Improvement' rating because whilst the home had good caring practices and effective care delivery, there were significant failures in safety management and leadership. Risk assessments were not properly monitored, with two people at high risk of malnutrition not receiving planned interventions, and care plans did not accurately reflect the support provided. The absence of a registered manager since October 2017 and ineffective auditing systems meant oversight was insufficient to protect people from avoidable harm. |
| 2017-02-16 | Unrated | Unrated→Unrated | — | |
| 2016-05-03 | Unrated | Unrated→Unrated | — | |
| 2014-07-03 | Unrated | Unrated→Unrated | — | |
| 2013-11-05 | Unrated | Unrated→Unrated | — | |
| 2012-10-04 | Unrated | Unrated→Unrated | — | |
| 2012-05-23 | Unrated | Unrated→Unrated | — | |
| 2012-05-22 | Unrated | Unrated→Unrated | — | |
| 2011-10-21 | Unrated | Unrated→Unrated | — |