Canterbury House Care Home
Tettenhall Way, Faversham, ME13 8YQ
South East · Kent · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-09-27 | Requires improvement | new | Unrated→Requires improvement | Canterbury House Care Home received a 'Requires Improvement' rating because it failed to adequately assess and manage risks to residents' safety, did not employ sufficient staffing levels to meet people's needs, and its quality assurance systems were ineffective at driving meaningful improvements. Staff lacked appropriate training for managing complex health conditions, and people were not consistently treated with dignity and respect. |