Parklands
7 Eldersley Close, Redhill, RH1 2AJ
South East · Surrey · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-12-28 | Requires improvement | new | Unrated→Requires improvement | Parklands received a 'Requires Improvement' rating because while staff were caring and the service was effective, there were significant gaps in safety procedures, governance systems, and care planning that the provider's own quality monitoring had failed to identify. Key concerns included medicines management issues, lack of emergency evacuation plans, incomplete care plans, and outdated policies that did not reflect current legislation. |
| 2017-01-27 | Unrated | Unrated→Unrated | — | |
| 2014-01-22 | Unrated | Unrated→Unrated | — | |
| 2013-02-28 | Unrated | Unrated→Unrated | — | |
| 2012-02-07 | Unrated | Unrated→Unrated | — |