Ranyard at Mulberry House

Blessington Road, Lewisham, London, SE13 5EB

London · Lewisham · nursing

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2015-06-09Requires improvementnewUnratedRequires improvementRanyard at Mulberry House received a 'Requires Improvement' rating because whilst the service demonstrated good safety practices and caring staff, there were significant gaps in staff training (particularly in dementia care and person-centred practice), inadequate responsiveness to feedback from people and relatives about activities and meals, and absence of a registered manager at the time of inspection. The service failed to act on known concerns raised by residents and in surveys, and did not consistently address people's cultural, social and religious needs.
2014-10-28UnratedUnratedUnrated
2014-03-27UnratedUnratedUnrated
2013-11-19UnratedUnratedUnrated
2012-09-19UnratedUnratedUnrated