V&C Family Care Ltd
4 Wilderness Close, Harleston, IP20 9DB
East · Norfolk · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-07-13 | Inadequate | new | Unrated→Inadequate | V&C Family Care Ltd received an Inadequate rating because it failed to maintain basic safeguarding standards, with significant gaps in risk assessment, care planning, and staff recruitment. The management team lacked the knowledge and competence to run the service, demonstrated by absent systems to monitor quality, unexplained medication administration gaps, and staff deployed without proper background checks or training. Despite staff being described as caring individuals, the provider's systemic failures placed vulnerable people at risk of harm. |