Westgate Residential Home

5 Ellenborough Crescent, Weston Super Mare, BS23 1XL

South West · North Somerset · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2019-04-26Requires improvementnewUnratedRequires improvementWestgate Residential Home received a 'Requires Improvement' rating because the provider lacked effective governance systems to monitor critical safety areas including water temperatures, medicines recording, environmental standards, and infection control. Whilst staff were kind and caring, and people received good personalised care, the absence of robust quality assurance processes created potential safety risks.
2016-11-17UnratedUnratedUnrated
2013-07-19UnratedUnratedUnrated
2013-02-15UnratedUnratedUnrated
2012-10-19UnratedUnratedUnrated
2011-03-17UnratedUnratedUnrated