Walnut Close

Brownsfield Road, Thatcham, Newbury, RG18 3GF

South East · West Berkshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2019-12-20Requires improvementnewUnratedRequires improvementWalnut Close received a 'Requires Improvement' rating because the service failed to maintain adequate standards in key areas of safety, effectiveness, and responsiveness. Although staff were caring and supportive, the home had significant issues with call bell response times, unsafe medicine storage, poor premises condition, inadequate mental capacity assessments, and insufficient activities for residents, with governance systems failing to identify these shortfalls.
2017-05-31UnratedUnratedUnrated
2015-04-15UnratedUnratedUnrated
2014-01-09UnratedUnratedUnrated
2013-10-24UnratedUnratedUnrated
2013-06-29UnratedUnratedUnrated
2012-08-16UnratedUnratedUnrated