Brookthorpe Hall Care Centre

Stroud Road, Brookthorpe, Gloucester, GL4 0UN

South West · Gloucestershire · residential

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2019-11-30Requires improvementnewUnratedRequires improvementBrookthorpe Hall Care Centre received a 'Requires Improvement' rating because of significant governance failures, particularly around incomplete care planning and poor documentation of responses to concerns. Whilst staff provided safe, effective, caring and responsive day-to-day support to people, the registered manager failed to maintain current care plans for all residents and did not consistently record actions taken in response to complaints or survey feedback.
2017-06-22UnratedUnratedUnrated
2017-01-12UnratedUnratedUnrated
2016-04-08UnratedUnratedUnrated
2013-05-02UnratedUnratedUnrated
2012-07-25UnratedUnratedUnrated