Hope Homecare Services Limited

Unit 82, Greenway Business Centre,, Greenway, Harlow Business Park, Harlow, CM19 5QE

East · Essex · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-03-05Requires improvementnewUnratedRequires improvementHope Homecare Services Limited received a 'Requires Improvement' rating due to gaps in recruitment procedures and governance systems. Staff were allowed to work unsupervised before completing required background checks and competency assessments, and care plan updates were not consistently implemented, though the service provided caring and effective care to the person using it.