Rockville House

2a Rockville Park, Plymstock, Plymouth, PL9 7DG

South West · Plymouth · residential

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2017-06-15Requires improvementnewUnratedRequires improvementRockville House received a 'Requires Improvement' rating because the service lacked effective quality assurance systems and governance despite being safe, effective and caring. The absence of a registered manager, combined with outdated care records and inconsistent auditing processes, meant the service could not reliably ensure it was responsive to people's current needs and that quality was being properly monitored.
2015-11-18UnratedUnratedUnrated
2014-03-01UnratedUnratedUnrated
2013-04-11UnratedUnratedUnrated
2011-12-07UnratedUnratedUnrated
2011-06-13UnratedUnratedUnrated