The Elms

Lowgate, Sutton-on-hull, Hull, HU7 4US

Yorkshire & Humberside · Kingston upon Hull, City of · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2022-06-17Requires improvementnewUnratedRequires improvementThe Elms received a 'Requires Improvement' rating because of multiple serious breaches affecting people's safety and quality of care. Whilst staff were caring and kind, significant gaps in infection control, medicines management, risk assessment, staff training, consent procedures and governance systems placed people at risk of harm. The service has failed to adequately address issues identified at the previous inspection.