Normanton Retirement Home

168 Ellesmere Road, Shrewsbury, SY1 2RJ

West Midlands · Shropshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2020-03-12Requires improvementnewUnratedRequires improvementNormanton Retirement Home received a 'Requires Improvement' rating because of serious deficiencies in safety and leadership, despite being caring and effective in other areas. Critical issues included poorly maintained premises with blocked fire exits and hazardous fixtures, ineffective infection control measures, and a failure by management to identify these problems through their quality monitoring systems.
2017-10-03UnratedUnratedUnrated
2015-08-03UnratedUnratedUnrated
2013-06-13UnratedUnratedUnrated
2013-02-07UnratedUnratedUnrated
2012-03-15UnratedUnratedUnrated