Oak Tree Manor

1-2 Chene Drive, Waverley Road, St Albans, AL3 5QP

East · Hertfordshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2018-05-15Requires improvementnewUnratedRequires improvementOak Tree Manor received a rating of Requires Improvement because whilst staff provided caring support and people felt safe, there were significant gaps in records, systems and processes. The quality assurance systems in place failed to identify areas requiring improvement that inspectors found, particularly around risk management, medicines administration, Mental Capacity Act documentation, and fire evacuation procedures.
2016-01-08UnratedUnratedUnrated
2015-03-19UnratedUnratedUnrated
2013-09-18UnratedUnratedUnrated
2013-05-21UnratedUnratedUnrated
2012-11-27UnratedUnratedUnrated
2012-03-20UnratedUnratedUnrated