York House

Glebe Road, Bayston Hill, Shrewsbury, SY3 0PZ

West Midlands · Shropshire · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-12-09Requires improvementnewUnratedRequires improvementYork House received a 'Requires Improvement' rating because the provider failed to ensure safe and effective care across all key areas. Critical concerns included unsafe medicines management where people did not always receive prescribed treatment, poor safeguarding practices, lack of person-centred care, and inadequate governance systems. Although the provider began implementing improvements during the inspection, these were insufficient to demonstrate consistent, safe, and effective service delivery.
2014-04-30UnratedUnratedUnrated
2013-04-24UnratedUnratedUnrated
2012-06-07UnratedUnratedUnrated