Prospects for People with Learning Disabilities - 3 Norwich Road

3 Norwich Road, Long Stratton, Norwich, NR15 2PG

East · Norfolk · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2017-06-21Requires improvementnewUnratedRequires improvementThe location received a 'Requires Improvement' rating because of significant gaps in quality monitoring systems, inconsistent staff training and supervision, and ineffective auditing of care records and medicines. Whilst staff provided caring support and people's needs were generally well-managed day-to-day, the registered manager lacked robust oversight mechanisms to identify and address service risks, and there were also issues with the manager's capacity to lead effectively whilst managing multiple locations.
2016-04-07UnratedUnratedUnrated
2014-02-15UnratedUnratedUnrated
2012-11-17UnratedUnratedUnrated