Victoriana Care Home

6 Lansdowne Road, Luton, LU3 1EE

East · Luton · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2023-02-16InadequatenewUnratedInadequateVictoriana Care Home received an Inadequate rating because there was ineffective leadership with no registered manager in post, failing governance systems that did not identify problems, serious safeguarding concerns with injuries not being properly reported or investigated, and unsafe risk assessments that did not guide staff adequately. Additionally, people did not receive personalised care, the environment was dirty and poorly maintained, and there was insufficient focus on engaging people in meaningful activities.
2020-11-27UnratedUnratedUnrated
2020-02-20UnratedUnratedUnrated
2017-04-27UnratedUnratedUnrated
2016-04-20UnratedUnratedUnrated
2014-04-25UnratedUnratedUnrated
2013-09-11UnratedUnratedUnrated
2012-12-25UnratedUnratedUnrated
2011-12-15UnratedUnratedUnrated
Victoriana Care Home — CQC Monitor