Madeira Lodge Care Home
Madeira Road, Littlestone on sea, New Romney, TN28 8QT
South East · Kent · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-01-24 | Inadequate | new | Unrated→Inadequate | Madeira Lodge Care Home received an 'Inadequate' rating because it failed to protect people from serious harm, particularly by unlawfully locking residents in bedrooms without consent, and because there were widespread failures in care planning, risk assessment, staff deployment, and treating people with dignity. The service had a poor organisational culture where unsafe practices were not reported, and staff lacked the skills to properly support vulnerable people, especially those with advanced dementia. |
| 2021-06-04 | Unrated | Unrated→Unrated | — | |
| 2019-07-05 | Unrated | Unrated→Unrated | — | |
| 2018-04-21 | Unrated | Unrated→Unrated | — | |
| 2017-02-24 | Unrated | Unrated→Unrated | — | |
| 2015-03-10 | Unrated | Unrated→Unrated | — | |
| 2013-07-18 | Unrated | Unrated→Unrated | — | |
| 2013-06-11 | Unrated | Unrated→Unrated | — | |
| 2013-01-09 | Unrated | Unrated→Unrated | — | |
| 2012-03-08 | Unrated | Unrated→Unrated | — |