My Homecare Gloucester
Fig Offices Southgate House, Southgate Street, Gloucester, GL1 1UB
South West · Gloucestershire · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-10-19 | Requires improvement | new | Unrated→Requires improvement | My Homecare Gloucester received 'Requires Improvement' overall because of significant gaps in safe recruitment practices, incomplete risk assessments and medicines management plans that did not adequately guide staff, and failures to notify CQC of serious incidents. Although the service demonstrated caring practice and good outcomes for people, these safety and governance shortfalls created an increased risk of harm, which was mitigated only by the newly appointed management team's acknowledgement of problems and commitment to address them. |