Whitehall Lodge Residential Home
56-112 Whitehall Road, Norwich, NR2 3EW
East · Norfolk · residential
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-05-10 | Requires improvement | new | Unrated→Requires improvement | Whitehall Lodge received a 'Requires Improvement' rating because whilst the home was safe and caring with good responsiveness, there were significant shortcomings in leadership and effectiveness. The main concern was that mental capacity assessments were not being conducted in line with legal requirements, breaching Regulation 11. Additionally, the provider had minimal oversight of the service with no regular audit schedules, and quality monitoring was inconsistent. |
| 2018-01-26 | Unrated | Unrated→Unrated | — | |
| 2016-10-08 | Unrated | Unrated→Unrated | — | |
| 2014-10-25 | Unrated | Unrated→Unrated | — | |
| 2014-06-04 | Unrated | Unrated→Unrated | — | |
| 2014-03-27 | Unrated | Unrated→Unrated | — | |
| 2013-08-06 | Unrated | Unrated→Unrated | — | |
| 2012-11-03 | Unrated | Unrated→Unrated | — | |
| 2012-08-10 | Unrated | Unrated→Unrated | — | |
| 2012-03-13 | Unrated | Unrated→Unrated | — |