Willow Tree (Romsey)
3 Love Lane, Romsey, SO51 8DE
South East · Hampshire · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Requires improvement
- Effective
- Inadequate
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-01-12 | Inadequate | new | Unrated→Inadequate | Willow Tree (Romsey) was rated Inadequate because it failed to provide safe and effective care due to critical staffing shortages, widespread missed care calls, inadequate medicine management systems, and insufficient staff training and supervision. The service lacked a registered manager, had poor care planning practices, and did not consistently treat people with dignity or respect their legal rights around decision-making. |
| 2014-04-12 | Unrated | Unrated→Unrated | — |