Hillingdon House
172 Ashby Road, Burton On Trent, DE15 0LG
West Midlands · Staffordshire · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-04-07 | Requires improvement | new | Unrated→Requires improvement | Hillingdon House was rated 'Requires Improvement' because the service failed to maintain adequate safety standards and effective leadership oversight, particularly during the COVID-19 outbreak. Critical issues included unsafe staffing levels that prevented timely care delivery, outdated care plans and risk assessments that did not reflect current needs, and poor infection control practices. Leadership systems were insufficiently robust to identify and address these problems, with management audits failing to detect significant concerns that inspectors and partner agencies identified. |
| 2019-03-28 | Unrated | Unrated→Unrated | — | |
| 2018-01-13 | Unrated | Unrated→Unrated | — | |
| 2016-03-11 | Unrated | Unrated→Unrated | — | |
| 2014-01-09 | Unrated | Unrated→Unrated | — | |
| 2012-10-08 | Unrated | Unrated→Unrated | — | |
| 2012-06-22 | Unrated | Unrated→Unrated | — |