Mayfair Homecare - Hounslow

Ashley House, 86-94 High Street, Hounslow, TW3 1NH

London · Hounslow · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2018-12-11Requires improvementnewUnratedRequires improvementMayfair Homecare received a 'Requires Improvement' rating because risk management plans were not sufficiently detailed or robust to guide staff in minimising harm to people, and audit systems failed to identify this breach. Whilst the service demonstrated good performance in caring, effectiveness and responsiveness, with positive feedback from people using the service, the governance and safety concerns meant the overall rating could not be higher.
2016-07-06UnratedUnratedUnrated
2015-01-23UnratedUnratedUnrated
2014-03-11UnratedUnratedUnrated