Southbank
4 Southbank Close, Hereford, HR1 2TQ
West Midlands · Herefordshire, County of · residential
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-01-11 | Requires improvement | new | Unrated→Requires improvement | Southbank received a 'Requires Improvement' rating because governance systems failed to ensure statutory notifications were consistently sent to CQC, with six deprivation of liberty safeguards notifications not being submitted. Despite this regulatory breach, the home maintained good standards across all other key areas including safety, effectiveness, caring practices, and responsiveness to people's needs. |